New April Trainings: The 360° Dining Experience: From First Greeting to Final Check
- 4 days ago
- 2 min read
Elevate Your Hospitality Game: CORVIA’s April 2026 Training Series
This April, CORVIA, in partnership with the Aruba Food & Beverage Association, is launching a comprehensive suite of training programs designed to transform your staff into hospitality experts.
Here is a breakdown of the upcoming sessions you won't want to miss.
1. The Flagship: Restaurant Supervisor Program
Success starts at the top. This 6-week comprehensive program is built for those ready to lead with precision.
Start Date: April 6, 2026
Time: Weekly, 1:00 PM – 3:00 PM
Key Focus: Strategic leadership, operational excellence (workflow and cost management), and advanced data-driven problem-solving.
Investment: AWG 1,250 (Limited to 15 participants)
2. SELVICE: Selling + Service
Stop leaving money on the table! This session teaches your team how to boost check averages without losing the "hospitality" feel.
Date: April 9, 2026 | 1:30 PM – 3:30 PM
The Goal: Master the art of "Selvice"—reading guest cues like a pro and building the confidence to upsell naturally.
3. Handling Customer Complaints
Turn a negative into a positive. Service recovery is an art form that can save your brand's reputation.
Date: April 16, 2026 | 1:30 PM – 3:30 PM
The Goal: Gain practical de-escalation techniques and resolution strategies to boost team confidence in difficult guest interactions.
4. Hostess Service Standards
Service begins the moment a guest walks through the door. If the first impression is right, everything else becomes easier.
Date: April 23, 2026 | 1:30 PM – 3:30 PM
The Goal: Learn to manage guest flow during peaks and slow periods while mastering the impact of a warm, confident greeting.
5. Busser Service Standards
Consistency is the backbone of great service. A skilled busser is the "engine room" of a smooth dining room.
Date: April 30, 2026 | 1:30 PM – 3:30 PM
The Goal: Improve communication with the kitchen, master table service essentials, and create lasting farewells for guests.
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