New July & August Trainings: The 360° Dining Experience: From First Greeting to Final Check
- Mar 28
- 1 min read
Elevate Your Hospitality Game: CORVIA’s July & August 2026 Training Series
This July and August, CORVIA, in partnership with the Aruba Food & Beverage Association, is bringing a comprehensive suite of training programs designed to transform your staff into hospitality experts.
Here is a breakdown of the upcoming sessions you won't want to miss.
1. Hostess Service Standards (July 23)
Focus: Perfect the first impression. This session covers the impact of a warm greeting and practical methods for managing guest flow and expectations during peak hours.
2. SELVICE: Selling + Service
Date: August 6 | 1:00 PM – 3:00 PM
Focus: Master the art of "SELVICE" , boosting sales averages through confident upselling and professional guest cue reading without sacrificing genuine hospitality.
3. Handling Customer Complaints
Date: August 13 | 1:00 PM – 3:00 PM
Focus: Turn tension into loyalty. Your team will learn de-escalation tactics and service recovery techniques to resolve difficult guest interactions with grace.
4. Hostess Service Standards
Date: August 27 | 1:00 PM – 3:00 PM
Focus: Perfect the first impression. This session covers the impact of a warm greeting and practical methods for managing guest flow and expectations during peak hours
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